LUXPENNY creates timeless jewelry designed for everyday elegance, crafted with beauty, comfort, and lasting shine
Find answers to all your order-related questions for a seamless shopping experience
To make a purchase, simply browse our luxury collection, select your desired product, add it to your cart, and proceed to secure checkout. Follow the on-screen instructions to complete your order effortlessly.
Once your order is successfully placed, you will receive an order confirmation email or SMS with your order details and tracking information.
Yes, you can request an address change within 12 hours of placing your order by contacting our support team.
Everything you need to know about delivery timelines, returns, and hassle-free exchanges
Orders are processed within 24–48 business hours after successful payment confirmation. Once shipped, you’ll receive tracking details via email or SMS.
We offer a 3-day easy return policy for damaged, defective, or incorrect products. The product must be unused and returned in its original packaging.
Currently, LUXPENNY ships across India with reliable delivery partners. International shipping will be available soon as we expand globally.
Delivery usually takes 5–8 business days depending on your location. Metro cities may receive orders faster.
Yes, once your order is dispatched, a tracking link will be shared with you so you can monitor your shipment in real time.
Yes, LUXPENNY offers free shipping on all orders across India.
If your order arrives damaged, please contact our support team within 24 hours of delivery with photos of the product and packaging.
Orders can be cancelled within 12 hours of placement. Once shipped, cancellation may not be possible.
